Clear learning. Thoughtful design. Real-world results.
I help clients turn complex ideas into engaging and effective training
without wasting time, budget, or attention spans.
ABOUT ME
I’m an instructional designer with over 10 years of experience creating learning that works — especially in technical, safety, and compliance-driven environments. My work is guided by traditional values: clear communication, professional reliability, and respect for your time, goals, and resources.
I’ve developed Storyline 360 modules for global teams, supported cross-functional learning projects, and integrated AI tools into my design workflows to save time and improve results. Whether it’s an onboarding course or a compliance series, my focus is always the same: create meaningful learning that’s grounded, clear, and outcome-driven.
PROCESS, SERVICES AND SKILLS
HOW I WORK
My process is simple, collaborative, and values your time.
- Discovery & Scoping
We start with a call or meeting to understand your learning goals, audience, tools, and timeline — no fluff, just clarity, as we go together through the project vision.
- Design & Development
I work closely with you (and your SMEs if needed) to build clean, effective content that reflects your brand and your learners’ needs. I use proven tools, plain communication, and a structured workflow to keep things moving.
- Review & Delivery
You’ll get plenty of visibility along the way — no surprise reveals. I deliver final assets in your preferred formats and provide follow-up support if needed.
I treat every project like a partnership. If I wouldn’t put my name on it, I won’t deliver it.
MY SERVICES
Instructional Design & eLearning Development
- Articulate Storyline 360 & Rise course development
- Scenario-based learning & branching simulations
- Compliance, safety, and technical training modules
- Conversion of legacy content into modern digital learning
Learning Consulting & Content Strategy
- Curriculum mapping and learning path design
- LMS selection, setup, and course deployment support (Moodle, Blackboard, etc.)
- Learning audits and design reviews for existing content
- AI-assisted workflows to accelerate development and improve clarity
- Collaboration with SMEs, stakeholders, and technical teams
K-12 Curriculum Services
- Curriculum design and instructional planning aligned to state or provincial standards
- Standards mapping (Common Core, TEKS, NGSS, or locally specific benchmarks)
- Formative and summative assessment design
- Content writing and editing for core subjects (Math, ELA, Science)
- Scope and sequence development across grade levels
- Online learning adaptation and platform optimization (for remote and hybrid models)
- Rubric creation and alignment to performance-based tasks
- Teacher resource guides and student workbooks
- Cross-curricular project development and scaffolding strategies
ESL & Communication Training
- Personalized ESL instruction for professionals or international learners
- Curriculum development for ESL courses or workplace language training
SKILLS AND TOOLS
Design & Dev: Articulate Storyline 360, Rise, Camtasia, Vyond, Microsoft Suite, Google Suite
Media & Editing: Canva
AI Tools: ChatGPT, WellSaid Labs (course logic, voiceover drafts), Midjourney (visual support)
Platforms: Moodle, Blackboard, Talent LMS, Slack, Notion
Other: Needs analysis, SME collaboration, storyboarding, learning path design, project management, client communications
TESTIMONIALS
Tania Smith
Professor of rhetoric and communication.
"Carmen has excellent technology consulting, mentoring, and coaching skills. She thoroughly researches one's needs and challenges, and has the expertise to propose, advise, and troubleshoot difficulties along the way. She is confident, hard-working, honest and respectful. She is a valuable asset when managing technology, learning and communication among diverse people and organizations."
Jana Sosnowski
Technical Writer | Instructional Designer | Curriculum | Training Developer | Aspiring Novelist
"Carmen is a first rate instructional designer. She has strong skills in learning development, training development, and needs analysis. She is highly efficient without compromising quality. Carmen can take a project from start to finish - from learning analysis to e-learning creation/design."
SAMPLE OF COMPLETED PROJECTS
Articulate Rise 360
Articulate Rise 360
Articulate Rise 360
Developed over 15 responsive, mobile-friendly courses using Articulate Rise 360 for a U.S.-based company’s sales training program. Content was designed to be quickly updated by internal teams post-launch, with a focus on product knowledge. Delivered over 2 years as part of an ongoing collaboration.
K-12 Curriculum
Articulate Rise 360
Articulate Rise 360
Aligned state-specific standards with digital math curriculum for a major online education provider. Reviewed and revised learning objectives, interactive content, and assessment items for high school courses. Also supported English Language Arts content review, ensuring clarity, rigor, and accessibility across formative and summative assessments.
LMS Course Development
LMS Course Development
LMS Course Development
Designed and built a learning management system (LMS) structure for a U.S.-based client offering data engineering and DevOps training. Developed foundational course content, recommended LMS features and plug-ins, and structured course flow to optimize learner progress tracking and certification pathways.
User Training Manuals
LMS Course Development
LMS Course Development
Created step-by-step user training manuals for a state-wide association onboarding staff to Salesforce. Content was written in plain language with annotated screenshots and tested by end-users for clarity. The materials were used both in instructor-led sessions and self-paced onboarding to support statewide CRM adoption.
sample STORYLINE 360 SCREENSHOTS
This course was designed to simplify dense contractual language and clarify how liability caps shift across different insurance forms. The client needed a quick-reference visual for internal training on legal risk and coverage levels. Icons, arrows, and structured hierarchy make the message instantly understandable — even without legal background.
Using plain language and strong visual metaphors, this slide explains how endorsement types impact liability responsibility. The design balances compliance precision with accessibility . This is ideal for teams who need to grasp complex insurance updates quickly and accurately.
This is a module in a series of product training courses for a sales personnel. This scenario was developed in Storyline 360 to help field teams select the right modular platform system for time-sensitive jobs. Working closely with the SME, I crafted real-world decision points, layered feedback, and visual storytelling to engage learners in applied thinking, not just theory.
This layered interaction guides learners through the function and structure of modular platform components. Each element is explained using icon-based cues and animated sequencing, helping teams understand assembly logic and safe deployment in high-risk environments.
This was one of my first Storyline projects — designed just for fun and practice, but it ended up landing me real client work. It uses clickable regions and labels to help learners explore the different beef cuts, showing how interactive diagrams can make even niche topics engaging and easy to understand.
Here’s a sample of a clean, intuitive navigation structure I built for this course. The goal was to make it easy for learners to move through the content confidently, without confusion or visual clutter — all while keeping it visually calming and on brand.
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